Does PayPal outsource to China? How can I make them refund my money?
I have a dispute (buyer) with a seller in China and it was supposed to have ended going on 2 weeks ago and PayPal has failed to contact me by the cut off date they set. Not only that but they keep playing dumb with all my emails: they ignore my emails, or they tell me this is the way to recover full access to my PayPal account (WTF?? It's in GOOD standing!) or they ask me the name and number of the dispute when it's right there on the console! (Last time I had a dispute with USA seller, they replied within 48 hrs, they didn't need such numbers since they have access to it themselves, and they issued a refund within less than 2 weeks) I have waited over 2 months for this resolution. What can I do? (Phoning is NOT an option, I can't dial LD right now!) So do they outsource to China? Is that the reason they giving me the run around? MY DISPUTE IS WITH PAYPAL!!!! MY DISPUTE STARTED OVER 2 MOS. AGO AND WAS SUPPOSED TO END 2 WEEKS AGO! IT IS WITH PAYPAL!!!
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If you're talking to the seller and not getting anywhere, contact Paypal directly. Explain to Paypal the details and whoever else may be involved in whatever you were purchasing (ebay maybe?) and do it quickly. Let them know what the seller is telling you and they should work something out pretty quickly.
